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Jonathan Terry is an accomplished technical support professional with extensive experience in IT field operations and systems administration. Currently serving as Field Operations Technical Support Manager at Cisco Equipment since October 2020, Jonathan previously worked as a Technician at Gravity from March 2018 to October 2020. Prior to that role, Jonathan was a Systems Administrator at American Lenders Service Company, where responsibilities included managing a corporate and nationwide franchise network. Earlier experience includes a position as Information Technology and Utility Technician at Sherwood Church of Christ, where Jonathan provided IT services, network administration, and website design.