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Nathalie Alfred has a diverse work experience spanning various roles and industries. Nathalie most recently worked as a Customer Support Specialist at Circle starting in November 2021. Prior to that, Nathalie was a Customer Educator at Teachable from June 2018 to January 2021, where they led a Sales pilot program, handled customer inquiries, and implemented customer-centric initiatives. Additionally, Nathalie has worked as a Peer Tutor at Grambling State University in 2017 and as a Security Operations Marketing Intern at CenturyLink during the same period. Nathalie also served as a Teaching Assistant at Grambling State University from January 2015 to August 2017, providing tutoring, website updates, and administrative support. Nathalie gained experience in marketing and operations through internships at CenturyLink in 2016 and 2017. Furthermore, they worked as a Customer Account Executive at Digicel Group from July 2012 to June 2014, where they managed payments, assisted customers with queries, and maintained customer databases. Nathalie began their career as an Operations Supervisor at Fastcash Caribbean from August 2008 to March 2012.

Nathalie Alfred obtained their Bachelor's degree in Computer and Information Systems Security/Information Assurance and Marketing from Grambling State University, where they studied from 2014 to 2017. Prior to that, they obtained an Associate of Arts (A.A.) degree in Business Administration and Management from Dominica State College, where they studied from 2006 to 2010. Currently, Nathalie is pursuing a Master of Business Administration (MBA) degree from Brooklyn College, starting in 2021. Nathalie also holds a certification in Microsoft Word from the London Chamber of Commerce and Industry.