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Zoe Long has extensive work experience in database management and customer service. Zoe worked at CIPD from 2013 to present, where they held the roles of Database Marketing Support Executive, Database Coordinator, and Database Administrator. Prior to that, they were a Customer Service Assistant at Marks and Spencer from 2012 to 2013. Zoe also worked at CIPD from 2005 to 2012, starting as a Database Administrator and then moving on to become a Database Coordinator. Zoe began their career as a Sales Assistant at BOROS FASHION BAGS LTD in 2004.

Zoe Long attended Carshalton College from 2004 to 2005 but did not obtain a degree or study a specific field during that time. In December 2020, they obtained a certification in Cybersecurity at Work from LinkedIn.