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Adriana Bec

Customer Support Specialist at Cinchy

Adriana Bec's work experience includes a role as a Customer Support Specialist at Cinchy starting in 2019. Prior to that, they worked at CGI from 2017 to 2019 in the role of an Enterprise Technical Operations Center Administrator. In this role, they performed various administrative tasks for both Windows and Unix systems in a multi-client environment. Additionally, they monitored ticketing systems, implemented planned changes, and worked on VMware implementation. Adriana also worked at Rogers Communications from 2002 to 2015, where they held the position of Sr. SCM Analyst. Their responsibilities included designing and implementing custom ClearQuest records, administering repositories, automating builds and staging, and providing user support for ClearQuest and Harvest. Adriana also served as a Programmer Analyst in Software & Configuration Management, where they wrote Oracle PL SQL stored procedures and developed code using VB.NET.

Adriana Bec completed their Diploma in Computer Science at the Canadian Institute of Management and Technology (CIMT College) from 2016 to 2017. Prior to that, there is no specified start or end year, but they obtained a Master's Degree in Computer Engineering from the Technical University of Timisoara, Romania. Additionally, Adriana has obtained several certifications, including CompTIA Linux+ (Powered by LPI) from CompTIA in June 2017, Exam 411: Administering Windows Server 2012 from Microsoft in May 2017, Exam 410: Installing and Configuring Windows Server 2012 from Microsoft in April 2017, ITIL® Foundation Certificate from AXELOS Global Best Practice in November 2015, CompTIA A+ ce from CompTIA in October 2016, and LPIC-1 from the Linux Professional Institute in June 2017. Adriana also completed Crystal Reports 2013 Essential Training, Crystal Reports 2013: Experts and Customizing Reports, and Crystal Reports 2013: Linking, Nulls, and Letter Writing from Lynda.com in July 2016. There is an additional certification for CompTIA Linux+ (Powered by LPI), but no information is provided regarding the month and year it was obtained.

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