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Gopal Sachanandani is a seasoned professional with extensive experience in customer success, professional services, and project management. Currently serving as the Senior Manager of Professional Services at ChartHop since October 2022, Gopal previously held key roles at Flowhub, where achievements included a 20% reduction in churn and significant growth across over one thousand customer locations. Prior roles include Director of Implementation at Engrain, where Gopal enhanced deployment efficiency and quality assurance, and President of Gopi Enterprise Inc.-- Sai Liquors, noted for a strong customer retention program. Gopal's career is marked by a commitment to optimizing processes and enhancing customer satisfaction across various industries. Academic qualifications include a Bachelor's degree in Business, Management, and Marketing from the University of Colorado Denver and a Bachelor's degree in Business Administration from Metro State University.