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Susan Gaffney has a long history in the marketing and sales industry. Susan began their career in 1986 as Manager of Quality Control at CADKEY. In 1994, they moved to CNC Software as a Corporate Salesperson. In 2005, they became Business Development Manager at CADD Edge. In 2007, they held two positions, Northeast Regional Sales Manager at Verisurf and Government Sales Manager at MCAD Technologies. In the same year, they also became Owner/Manager of Imagine Technologies, a web development and marketing agency. In 2014, they were appointed Digital Marketing Manager and then Marketing Director at Cimquest, Inc. In their role as Marketing Director, they were responsible for advertising, public relations, branding, website development, marketing automation and analytics, marketing communications, social media, video development and deployment, and event management.

Susan Gaffney attended the University of Connecticut.