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Hedya Chennaoui is a seasoned professional in the technology and design sectors, currently serving as a Senior Support Engineer at Cimpress Technology since August 2024 and holding a prior role as Senior PR1 Operation Support Engineer at Cimpress since August 2021. With extensive experience at Vistaprint from March 2017 to August 2021, Hedya occupied key positions including backup team lead and Tier 2 Escalation Team member, along with contributions as a design consultant artist. Early career ventures include experiences in scriptwriting, production assistance, graphic design, and various internships in multimedia. Educational qualifications encompass a certificate in computer science from Coding Dojo, a front-end developer program from GOMYCODE, and a degree in communication and multimedia from ISAMM, alongside ongoing studies in journalism.