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Kwizera Benjamin has extensive experience in customer care and IT support roles, currently serving as a Customer Care Agent at ISON EXPERIENCE since November 2021, where the focus is on the call center for Bralirwa. Simultaneously, Kwizera has been an Information Technology Support Technician at Academic Bridge Rwanda since October 2018, providing assistance to schools and universities in software usage. As a United Nations Volunteer with UN Women since January 2017, responsibilities include working with people and customer care. Kwizera has also worked as an Insurance Advisor at UAP INSURANCE since September 2016, contributing to sales and income growth, and as an IT Support Technician at CIMERWA PPC, offering support to employees. Previous experience includes a role as a Senior Marketing Representative at buysellorrent.com from January 2021 to October 2021. Kwizera holds a Bachelor's degree in Computer Science from the College of Science and Technology (formerly KIST) and multiple IT certificates including CCNA and English certificates.