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Fernando Flores is currently the Director of Business Process Innovation at CIMA Group, Inc. Fernando is responsible for leading and overseeing innovation projects within the organization, setting expectations, coordinating with stakeholders, and motivating team members. Fernando also works with stakeholders to identify opportunities to transform business processes for efficiency and productivity. With a background in operations support and network operations, Fernando brings a wealth of experience to their current role. Fernando holds a Master of Business Administration (MBA) in Information Technology and an Engineer's degree in Computer Software Engineering.