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Surekha Ramakrishnan has a total of 17 years of experience in IT, with a specialization in intelligent automation and artificial intelligence projects. Surekha has worked as a business analyst, project manager, and scrum master. Surekha'sexpertise includes process mining, ROI calculation, feasibility study, project and resource planning, proposal writing, test case building, and leadership reporting. Surekha has also provided support to the sales and marketing team by conducting client demos and delivering proof-of-concept (POC) materials.

Surekha's most recent role was as the Lead Intelligent Automation Business Analyst at Ciklum, starting in January 2022. Prior to that, they worked at Dell International Services, India from February 2014 to February 2022 as a Process and Communication Trainer Team Lead. From January 2016 to January 2021, they worked at NTT DATA Services as a Business Analysis Specialist. Before that, Surekha held the position of Credit and Collection Senior Executive at Dell Services, India from December 2006 to June 2011. Surekha also worked as an Accounts Receivable Executive at Netvision Pvt Ltd, Chennai from May 2004 to November 2006.

Surekha Ramakrishnan completed their Bachelor's degree in Business/Commerce, General from Vidyodala Girls Higher Secondary School from 2003 to 2006. Surekha also obtained a Bachelor of Commerce (B.Com.) degree with a focus on Accounting and Business/Management from M.O.P Vaishnav College for Women in Chennai during the same period. In addition, Surekha has a background in Commerce from Vidyodaya Higher Secondary School in T.Nagar, Chennai. In terms of certifications, they recently completed the Build Analyses Advanced program offered by Celonis in 2022.