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Vincent Nyakundi has extensive experience in customer service, having held various roles across multiple financial institutions. Currently serving as a Customer Service Representative at Cigna since March 2022, Vincent is responsible for effective client communication regarding account relationships and contracts. Prior to this, Vincent worked at Barclays as a Customer Service Agent and at Absa Bank Kenya as a Customer Service Executive, demonstrating a strong commitment to resolving customer queries through various channels. Additional roles include a Card Authorization Analyst at Barclays Bank of Kenya, a Graduate Clerk at Standard Chartered Bank, and a Finance Intern at Development Alternatives Inc./USAID. Vincent holds a Bachelor of Commerce degree in Accounting from Chuka University and is a Certified Public Accountant, with qualifications from KASNEB.