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Dayan Stephany Lugo Gonzalez possesses extensive experience in organizational development and human resources across various sectors, including commercial and financial services. Currently, at CIAMSA, responsibilities include diagnosing needs, implementing corporate competencies, and restructuring job descriptions in compliance with ISO 9001 standards. Previous roles include serving as a development professional at Banco de Occidente, focusing on training and coaching for leadership improvement, and as a psychologist at CODESA, managing personnel development and corporate culture. Earlier experience includes comprehensive human resource management at RED DE SERVICIOS DE OCCIDENTE. Dayan holds a Master's degree in Business Management from Universidad Camilo José Cela and several diplomas related to talent management and organizational psychology.