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Paul Antony is an experienced professional in customer experience and management, currently serving as the Customer Experience Manager at Cialfo since June 2022. Prior to this role, Paul held various managerial positions at companies including UNIVARIETY, where research-driven customer insights and growth strategies were developed, and Educational Initiatives, where new client acquisition and revenue generation were key responsibilities. Paul has also effectively managed teams in regional manager roles at Smartclass Educational Services Pvt. Ltd. and Educomp Solutions Ltd., overseeing business operations across numerous schools in Gujarat. Early career experience includes roles as a System Administrator and Jr. Project Engineer. Paul holds a Bachelor's degree in Accounting and Finance from Maharaja Sayajirao University of Baroda.