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Kelly McBride has a long history of experience in customer service and operations. Kelly started their career in 1997 as a Customer Care Manager and Sales Support at BP. In this role, they supported the Northeast Regional Sales Team and Customer Care Support, evaluated and processed daily orders, coordinated Trade Shows, developed informational product packets for the sales team and clients, prepared and coordinated client meetings and conducted all sales campaigns. In 1999, Kelly joined CIA Omnigage as the Director of Operations. In this role, they reported to the VP of Operations to manage customer service and technical support to global financial clients as well as healthcare, legal and education. Kelly ensured effective, timely, and correct telecommunications service for their clients, which included executive level sales communications, meeting coordination, demonstrations, client training, customer service, efficient troubleshooting, QC and QA.

Kelly McBride attended Bergen Community College.