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Jim McGrath's work experience begins in 2014 as the Director of Quality Assurance at OutMarket, where they managed a team and built automated regression tests using Cucumber-JVM. Jim then moved on to LMO Advertising in 2015 as a QA Automation Engineer, where they built a test automation framework and integrated Jenkins with Hipchat. In the same year, they joined Red Owl Analytics as a Lead QA Automation Engineer. There, they moved on to Under Armour in 2016 as a Lead QA Automation Engineer, where they built an automated testing framework and created a CI build process. Finally, in 2017, they became the Director of Quality Assurance at ChurnZero.

Jim McGrath attended Towson University from 1995 to 2000, where they earned a Bachelor of Science (BS) degree in English Language and Literature, General. Jim also obtained a Scrum Master certification from Scrum Alliance in June 2008.