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Faissal A.

Customer Support Representative at ChurnZero

Faissal A. has a diverse range of work experience. Faissal started their career at Target in 2013 as an Executive Team Leader Intern Logistics, where they gained experience in planning and executing logistical practices, aiding the Logistics manager, and ensuring accurate inventory reports. Faissal continued to work at Target as an Executive Team Leader from 2014 to 2016, where they effectively delegated tasks, managed supply orders and scheduling, and presented sales numbers and store operations to higher-level management.

In 2016, Faissal joined FedBid, Inc. as an Account Lead, where they assisted with sales opportunities, organized appointments with clients, grew the federal client portfolio, and created sales and marketing reports. Faissal also served as a Recruiting Coordinator at FedBid, Inc. from 2017 to 2018, working closely with hiring managers, conducting phone screen interviews, and assisting in the development of recruiting processes and procedures.

From 2018 to 2021, Faissal worked at Unison as a Customer Care Representative, providing support to customers and resolving their inquiries. Currently, Faissal is working at ChurnZero as a Customer Support Representative.

Overall, Faissal A. has demonstrated a strong ability to handle various responsibilities in customer support, logistics, sales, and recruitment throughout their work experience.

From 2011 to 2013, Faissal A. attended George Mason University, where they pursued a Bachelor of Arts (B.A.) degree in International/Global Studies.

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