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Christy Harrington has a diverse work experience spanning multiple roles and industries. Christy is currently working at ChurnZero as a Customer Success Manager for Enterprise Accounts, starting in September 2021. Previously, they worked at CT Logistics as a Customer Success Manager for Enterprise Accounts from May 2019 to March 2021. In this role, they established relationships with enterprise-level customers, scheduled and delivered QBRs and annual Executive Business Reviews, and identified upsell opportunities. Prior to that, they were a Strategic Account Manager at Asurint from July 2018 to March 2019, where they worked with top accounts, addressed industry trends, and maximized revenue. From June 2013 to April 2018, they worked at Bravo Wellness as a Customer Success Account Executive, where they acted as a strategic partner and program expert for complex national accounts. Additionally, they have experience as a Client Services Manager at ERC from November 2006 to August 2011, where they developed client relationships and connected HR professionals with services and products. Christy began their career as a Human Resources Coordinator at ERICO in April 2006, where they conducted recruitment and onboarding processes and tracked employee retention data.

Christy Harrington obtained a Bachelor of Arts degree in Psychology from Carleton University in 2003. Christy has also obtained various certifications, including Agile Leader Certification from the Six Sigma Global Institute in February 2021, Agile Foundations from LinkedIn in January 2021, Diversity and Inclusion Yellow Belt Certification from the Six Sigma Global Institute in January 2021, Ecommerce Fundamentals from LinkedIn in January 2021, Key Mental Shifts for Servant Leadership from LinkedIn in January 2021, Leading with Emotional Intelligence from LinkedIn in January 2021, Key Account Management from LinkedIn in August 2019, and Leading with Kindness and Strength from LinkedIn in August 2019. Christy is also a member of Gain Grow Retain, although the specific date of obtaining this membership is not provided.