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Heidi Cox is a skilled professional with extensive experience in administrative roles, currently serving as a Ministry Coach at Church Initiative since September 2023. Prior to this, Heidi worked as a Receptionist at Smith/Packett Med-Com, LLC from June 2019 to September 2023 and held the position of Administrative Receptionist at Coleman & Massey, P.C. from April 2015 to March 2019. Additional experience includes roles as a PBX Operator at Hilton Waldorf Astoria Hotels & Resorts, Administrative Assistant at Historic Tours of America, and various positions in administrative support and coordination. Heidi holds a Business Technology National Diploma in Travel & Tourism from Heart of Worcestershire College in the United Kingdom.