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Erika Duncan has a long history of working at Chrysalis Health. Erika started in 2008 as a Receptionist and later moved into the role of Billing Specialist. From 2010 to 2016, they worked as an Intake Coordinator. In 2017, they became the Director of Medical Billing.

Erika Duncan attended Western High School from 2002 to 2006. Following high school, they enrolled at Broward College for the academic year 2006-2007. No degree or field of study is specified for either educational experience.