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Ionut Grigorescu is a skilled IT professional with extensive experience in IT support and infrastructure engineering, currently serving as a 3rd Line IT Support Engineer at Chorus since January 2022. Ionut excels in troubleshooting complex IT issues across various environments and delivering large-scale IT infrastructure projects, including cybersecurity initiatives. Previous roles include IT Support and Infrastructure Engineer at MCT Tech Ltd, where Ionut designed modern IT systems and improved security measures, and IT Service Desk Engineer at D&D Network Services Limited, achieving notable customer satisfaction improvements. Ionut's educational background includes a Business Management degree from the University of Worcester and a Mathematics & Computing degree from the National College of Computing "Matei Basarab." Areas of expertise encompass Microsoft 365, Azure, firewall management, networking, and endpoint management.