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James Mundo has held several roles in the field of community affairs and public policy. James began their career in 2011 as an Account Assistant at Jasculca/Terman & Associates. From there, they moved on to become a Contract Producer and later an Advocacy Manager. In 2012, James joined Choose Chicago as the Public Policy & Community Affairs Manager. James then transitioned to the role of Acting Director of Community Affairs before becoming the Director of Community Affairs in 2020. James has played a key role in promoting Chicago as a destination for business and leisure visitors.

From 2007 to 2010, James Mundo attended Bradley University, where they obtained a Bachelor of Science (B.S.) degree in Advertising.