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Chanchal Santra has work experience as a Creative Designer at Chingari since November 2018. Prior to that, they worked at Globussoft as a UX/UI Developer & Designer from August 2014 to March 2021. At Globussoft, they were involved in the development of Socioboard, an open-source social media marketing tool with various features such as live chat, news feed, timeline, profiles, events, notifications, likes, analytics, and insights.

Chanchal Santra completed their education in a chronological manner. Chanchal started their education at St. Xavier's High School and St. Xavier's Higher Secondary School from 2006 to 2008, where they obtained an Associate's degree in all subjects. After that, they attended Global Institute of Science & Technology from 2008 to 2011, where they completed their BCA degree. Later, from 2011 to 2014, Chanchal Santra pursued their Master of Computer Applications (MCA) degree in Computer Software Technology/Technician at PES University. In addition to their formal education, in April 2020, they obtained a Membership Certificate from The Interaction Design Foundation.