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Tony Panhhavong is a seasoned quality and operations professional with extensive experience across various organizations. Currently serving as a Quality Strategy Analyst at Chime since November 2020, Tony prepares and disseminates quality data for Risk leadership and facilitates cross-team collaboration on compliance initiatives. Prior to this role, Tony was a Senior Quality Specialist at Uber from August 2018 to October 2020, where expertise in quality assurance was leveraged to drive impactful program changes. Earlier experience includes a Product Support Specialist role at FreeWheel, where Tony effectively engaged with agile teams to address software issues, and a Senior Operations Manager position at KENTECH Consulting Inc., focusing on operational tasks for government contracts. Tony began the career as a Research Interviewer at NORC at the University of Chicago and holds a Bachelor's degree in History and Economics from Northwestern University.