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Nicholas Kosanovich is an accomplished professional with extensive experience in strategic operations and program management, currently serving as a Strategic Operations Manager at Chime since March 2022. Previously, Nicholas held roles at Facebook, where achievements included designing and leading a top-tier support program that significantly improved customer satisfaction and operational efficiency, and at Google, where enhancements in quality assurance and process optimization resulted in substantial time savings and customer satisfaction increases. Nicholas's early career included positions at Pierce and Associates, Zimmer, and OhioHealth, focusing on operational efficiencies, vendor management, and inventory logistics. Nicholas holds a Bachelor of Science in Business Administration with a specialization in Operations Management and Finance from The Ohio State University Fisher College of Business.