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Zarin Mukul serves as a Senior Content Strategist at Chime, where responsibilities include developing content strategies that connect member needs with effective solutions, managing internal resources, and enhancing content in Zendesk. Previous experience includes positions as a Technical Writer at Kapitus, focusing on policy documentation and user experience improvements, and as a Technical Proposal Writer at Leonardo DRS, where Zarin contributed to high-stakes proposals and documentation for the Department of Defense. Zarin's early career involved roles in proposal writing and editing with organizations such as YMCA At Virginia Tech and Horizon Industries. Educational background includes a Master of Professional Writing from Chatham University and dual Bachelor's degrees in English Language and Literature from Virginia Tech and Marymount University.