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Melody Zanaty has over a decade of experience in various roles within the financial services and operational sectors. Currently serving as a Senior Incident Manager at Chime since June 2022, Melody previously held multiple positions at Robinhood from May 2018 to June 2022, including Strategic Response Communications Manager and Senior Brokerage Operations Risk Specialist. Prior roles include Senior Technical Operations Specialist at BNY Mellon, Client Service Specialist at Virji Investments, and Administrative Manager at Allstate Financial Services. Melody began a career in support roles, including Marketing Assistant at Coye Law Firm and Adoption Coordinator at Orange County Animal Services. An internship with US Senator Bill Nelson and a Bachelor of Arts degree in Political Science and Government from the University of Central Florida complement an extensive professional background.