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Maura Gordon, CSM, is an accomplished professional with a diverse background in systems management and client success within the healthcare SaaS landscape. Currently serving as Systems Manager at Chime since August 2021, Maura leverages expertise as a Certified ZenDesk Administrator and subject matter expert in product suites, overseeing support materials and leading training workshops. Prior experience includes roles at ProviderTrust as a Business Systems Analyst and Client Success Leader, where the focus was on relationship building and process improvement. Additional experience encompasses marketing and social media management at Tennessee Brew Works and client services at Houzz. Maura holds a Bachelor of Arts in French Studies with a Management minor from the University of Minnesota.