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Joe Orihuela is an accomplished product operations manager with extensive experience in driving cross-functional projects and enhancing user experiences. At Chime, Joe plays a critical role as a founding member of the Product Operations team, focusing on metric definition, product rollouts, and in-app member experiences. Prior to this, Joe worked as a Product Manager at UScellular, where significant achievements included developing a go-to-market strategy for 5G services and leveraging data for customer experience improvements. Joe's earlier career at United Airlines spanned multiple roles where remarkable contributions were made, such as managing marketing campaigns, optimizing financial performance, and developing user-focused applications. Joe holds an MBA from DePaul Driehaus College of Business and a degree from the University of Wisconsin-Madison.