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Patricia Hafford has extensive experience in the IT field, with a background in service delivery and management. With roles in various companies such as Chiltern Railways, MBI International & Partners UK Ltd, and Deutsche Bank, Patricia has showcased their skills in managing IT teams, implementing IT policies following ITIL standards, and overseeing service delivery. Patricia has a strong background in telephony services, hardware procurement, and project coordination. Patricia's diverse experience also includes roles such as COINS Support Analyst and Event Support Co-ordinator, demonstrating their versatility in the IT industry.