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John Herrera has extensive work experience in the social services field. John began their career in 2012 at The Children's Village, where they worked as a Case Manager for the Division of Children's Services. In this role, they provided support and assistance to vulnerable children. John continued in this position until July 2017. During their time at The Children's Village, they also served as a Case Manager for long-term foster care, further expanding their expertise in the field. In 2022, John joined the NYC Department of Education as a Special Education Teacher, where they continue to make a difference in the lives of students with special needs.

John Herrera has a diverse and extensive education history. John is currently pursuing a Master of Social Work (MSW) degree in Child Development at the City University of New York-Herbert H. Lehman College, with an expected completion in 2022. Prior to this, from 2018 to 2020, they completed a Bachelor of Arts (BA) degree in Sociology at the same institution.

Before enrolling at Lehman College, John attended the Borough of Manhattan Community College from 2004 to 2005, where they earned a Bachelor of Business Administration (BBA) degree in Business Administration and Accounting. Additionally, they attended La Guardia Community College from 2002 to 2003, although no specific degree is mentioned for this period.

Lastly, it is mentioned that John had some affiliation with the City University of New York-Herbert H. Lehman College in the field of Sociology, but no specific degree or field of study is provided.