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Erica Lee has a diverse work history, starting with their current role as an Administrative Director, Medical Administration at Children's Mercy Kansas City since 2023. Prior to this, they worked as a Program Manager at Hiring Our Heroes from 2021 to 2023. From 2018 to 2021, Erica held multiple roles at Magellan Federal, including EFMP Systems Navigator and Victim Advocate. Their earliest work experience was at MAC Cosmetics as an Image and Trend Specialist/Make-up Artist from 2008 to 2009.

Erica Lee earned a Master of Business Administration (MBA) degree from Webster University in 2025. Prior to that, they obtained a Bachelor of Science (BS) degree in Health/Health Care Administration/Management from California State University-Sacramento.