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Hong Hoang Thuy has had a range of Human Resources roles, including Head of HR & Support Services at ChildFund Australia, Human Resources Director at Crowne Plaza West Hanoi Hotel & Residences, and Talent & Culture Manager at Pullman Hanoi. These roles span from 2009 to present day.

Hong Hoang Thuy attended Hanoi Trade University, majoring in Accounting. Hong also studied at Hanoi University for Teachers of Foreign Languages. No specific years or degrees are mentioned.