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Liliana (Gigi) Medina possesses extensive experience in mental health and healthcare roles, currently serving as a SPOC/Collections at Flagstar Bank since March 2023. In addition to this role, Gigi has been with Favorite Healthcare Staffing since March 2020, holding multiple positions including Mental Health Technician and Project Coordinator. Gigi has also worked as a Mental Health Technician at Chicago Behavioral Hospital since August 2016 and has experience in Covid-19 contact tracing with the Cook County Department of Public Health. Previous roles include various positions at Mercy Hospital & Medical Center, Elite Staffing Inc, Chicago Lakeshore Hospital, Mt Sinai/Schwab Rehabilitation Hospital, Walmart, and RB Staffing, covering areas such as collections, customer service, and bilingual recruiting. Gigi holds a GED from American Business College-Cook County.