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Jon E. is an accomplished operations and fraud management professional with extensive experience in the financial services industry. Currently serving as Operations Manager and Fraud Team Leader at Chetwood Financial Limited since October 2021, Jon E. plays a key role in the proactive detection of fraud while minimizing the impact on legitimate customers. Previous roles include Fraud Manager at Lloyds Banking Group/MBNA and various managerial positions at MBNA, focusing on customer service, sales, and team development. Jon E.'s expertise spans fraud prevention, team management, training, and strategic performance improvements, backed by educational credentials from Yale College and St David's High School.