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Gareth Thomas possesses extensive experience in the financial services sector, currently serving as a Mortgage Case Manager and Complaints Handler at Chetwood Financial Limited since December 2021. Prior to this role, Gareth held the position of Customer Service/Operations Team Leader at Omnio from July 2014 to December 2021, and served as a Personal Banker at Lloyds Banking Group from April 2007 to August 2021. This diverse background highlights a strong skill set in customer service, operations management, and mortgage processing.