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Erika O. is a skilled professional with extensive experience in hospitality, customer service, and coaching. Currently, Erika serves as a chess coach at Chess in the Schools since September 2018. Prior to this role, Erika worked at Interserve from September 2017 to December 2020 as a Corporate Receptionist in the Executive Support Team in London, managing front-of-house operations and facilitating communication with clients. Erika's background includes significant roles at Travco Corporation Ltd. from August 2014 to March 2017, where responsibilities included negotiating hotel contracts and monitoring sales across multiple countries in Central and Eastern Europe. Earlier experience includes supervisory positions in central reservations and housekeeping at Imperial London Hotels, and as an Independent Senior Advisor at Tatra banka, Slovakia's largest private bank. Educational qualifications include attendance at the Business Academy of Leisure and Tourism.