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Russell J. has a diverse work experience spanning several industries. Russell most recently worked as a Senior Consumer Success Manager at Cher®, where they wrote departmental guidelines, developed cross-functional teams, and focused on increasing customer support. Prior to that, Russell was a Lead Consumer Experience Coordinator at realtor.com, where they sourced new partnership opportunities and helped create a program to protect team members. Before that, they worked at Opcity, which later converted to realtor.com, where they also sourced partnership opportunities and managed employee communication. Russell also has experience as an Escalation Supervisor at ABC Financial Services, where they provided customer service solutions and achieved a promotion. Russell also worked as a Treasury Consultant at Sterling Currency Group, Copperas Cove at Mercedes Benz Financial Services, and a Short Sale SLQ Negotiator at Bank of America.

Russell J. has a diverse education history with a focus on business administration, human resources management, and life coaching. In 2020-2021, they attended the Certified Coaching Alliance to pursue studies in life coaching. From 2013 to 2016, Russell earned a Bachelor of Business Administration (B.B.A.) degree with a concentration in Human Resources Management/Personnel Administration from Strayer University. Prior to this, in 2010, they obtained a certification in Medical Billing and coding from the Southern Careers Institute. In 2005-2007, they attended Austin Community College, where they earned an Associate of Arts (A.A.) degree in Communication. Russell's high school education includes attendance at Bowie High School from 2003 to 2004 and Bartlett High School from 2000 to 2003. Additionally, they have a certification in Billing and Coding, but specific details about the institution and the time of certification are not available.