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Thais Helena Ribeiro is an experienced professional in customer service and export management, currently working as an Analista de Customer Service at Chemyunion since September 2019. Prior to this role, Thais served as Supervisora de Administração de Vendas e Exportação at Grupo Unimetal and held positions as Analista de Exportação at IBBL S.A. and TECSIS - Clean Power for the World. Thais has extensive experience managing export processes, sales administration, and customer service teams across various companies, including KUEHNE+NAGEL and Vitopel Do Brasil. Thais holds an MBA in Gestão Empresarial from FGV - Fundação Getulio Vargas and a Bachelor's degree in Administração de Empresas with a focus on Comércio Exterior from Universidade Paulista.