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Kaylene Isherwood is currently serving as the Supporter Liaison Officer at Cheltenham Town Football Club, where responsibilities include writing and implementing the Club's Fan Engagement Plan while engaging with fans and supporter groups. Previous experience includes a role as a Digital Marketing Executive, focusing on email campaigns and broader marketing initiatives. As a self-employed Freelance Writer and Digital Marketer since 2018, Kaylene has developed content for various sectors, including property investment and town planning. Earlier work includes serving as Assistant Editor for Coping Magazine, where Kaylene conducted interviews and coordinated social media efforts, and as a Sports Information Assistant at the University of Tennessee at Chattanooga, creating press releases and managing graphics for athletic teams. Kaylene holds a Bachelor of Arts in Communication with a Minor in English: Writing from the University of Tennessee at Chattanooga.