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Callum Wood worked at the CHEK Institute from March 2022 to the present, starting as a Customer Technical Support and then moving on to become the Head of Customer Service. Prior to that, they worked at Cegedim Healthcare Solutions as a Service Desk Analyst from October 2020 to March 2022.

Callum Wood attended Edge Hill University from 2017 to 2020, where they pursued a BSc (Hons) degree in Computing with a specialization in Networking, Security & Forensics. Their field of study was computer science. Additionally, in January 2019, Callum obtained a certification in SAS Programming 1: Essentials from SAS.