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Alicia Luciano has diverse work experience in various roles and industries. Starting in 2011, they worked as a Post Pay Specialist at Emdeon, where they assisted with scanning and processing medical records. In 2013, they transitioned to a role as a Waitress at various restaurants before joining Rockbottom Brewpub as a Waitress in 2014.

From 2017 to 2018, Alicia worked at TransUnion as a Capacity Planning and Performance Engineer, where they identified and managed reliability risks for critical applications. Alicia also served as an SQL DBA, handling configuration, monitoring, and recovery for Microsoft SQL Server.

In 2019, Alicia joined Checkr, Inc. as a Site Reliability Engineer, focusing on observability and enhancing visibility using tools like Datadog. Alicia gained skills in Ruby, Javascript, and implementing SLI/SLOs.

In 2020, Alicia took on the role of Business Owner at Sustainable By Alicia, where they created plastic-free bathroom alternatives and managed an online Etsy store.

In 2021, Alicia worked as a Platform Engineer at Unsupervised, automating infrastructure with Terraform and managing Kubernetes clusters. Alicia also worked concurrently as a Technical Writer at Fixate IO, creating technical content for various platforms.

Currently, Alicia is employed as a Cloud Operations Engineer at Checkr, Inc., specializing in cloud operations and ensuring stability.

Throughout their career, Alicia has acquired skills in various technologies such as AWS, Kubernetes, Vault, Terraform, and Splunk Enterprise. Alicia has a strong background in infrastructure systems and troubleshooting at scale, as well as experience in content creation and business ownership.

Alicia Luciano's education history includes studying at two different institutions. From 2014 to 2016, Alicia attended City Colleges of Chicago-Harry S Truman College, focusing on computer engineering. Additionally, from 2016 to 2017, they pursued a Data Analyst Nanodegree from Udacity, specializing in Data Analysis. In May 2019, Alicia obtained a certification in "Introduction to C#" from Microsoft.