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Byron Molina has a diverse work experience spanning various roles and industries. In 2023, they worked as a Customer Success Manager at Checkmarx, where they focused on driving customer awareness and adoption of Checkmarx solutions. From 2021 to 2022, they were a Customer Success Manager at Thumbtack, where they built enduring relationships with key accounts and achieved client goals. Byron also briefly worked as a Customer Support Agent at Thumbtack. In 2020, Byron worked as a Senior Sales Representative at Northeast Sales Distributing Company, resolving customer complaints and growing accounts through effective communication. Byron also worked as a Merchandiser at Coca-Cola Bottling Company UNITED, Inc., where they received accolades for exceptional customer service and conducted market research. Prior to that, they served as an Area Manager at Chill-N Nitrogen Ice Cream, where they analyzed customer data and developed a targeted retention strategy. Byron has also worked as a Licensed Insurance Agent at GREAT FLORIDA INSURANCE, an English Teacher at Britsh College, Fundación Marina Orth, and Universal Language Academy.

Byron Molina attended the University of Cambridge from 2008 to 2012, where they pursued a Bachelor of Education degree in Teaching English as a Second or Foreign Language/ESL Language Instructor. Alongside their formal education, Byron has also obtained several certifications in various professional areas. In 2023, they completed courses such as "Communicating Across Cultures," "Eight Ways You Block Your Success," "Engagement Preparation Best Practices for Customer Success Management," "Cold Calling: The First Seven Seconds," "The 10 Pillars of Customer Experience," and "Customer Success Management Fundamentals," all from LinkedIn.