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Paula Alejandra Ruiz Castro is a seasoned professional in intelligent automation and business process management, currently serving as a Senior Intelligent Automation Business Analyst at Chazey Partners since January 2022. Paula has led numerous automation initiatives involving electronic invoices, rebates, reconciliations, supplier payments, and payroll processes across various enterprises, particularly in the retail and food sectors. Prior roles include Business Process Leader at Patprimo, where Paula spearheaded automation and systematization processes within ERP SAP, and Business Process Analyst at Ingeniería & Terrenos. Paula's earlier experience at PwC focused on management consulting and RPA consultancy for financial processes in the energy and oil sectors. With a degree in Industrial Engineering from Universidad Distrital Francisco José de Caldas and a Diploma in Business Process Management from Pontificia Universidad Javeriana, Paula combines educational expertise with practical experience to drive operational excellence.