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Lisa Kemp is a seasoned customer success professional with extensive experience in managing client relationships and driving customer retention. Currently a Senior Enterprise Customer Success Manager at Chatmeter since October 2019, Lisa has progressed through various roles, including Enterprise and Senior Customer Success Manager. Prior to Chatmeter, Lisa served as a Senior Customer Success Manager at Hookit and an Account Manager at Houzz, where responsibilities included managing a large book of business for customer satisfaction. Earlier experiences include project management at Accu-Logistics LLC, where Lisa coordinated project plans and resources, and an account analyst role at Dignity Health, focusing on data analysis and employee training. Lisa started coaching soccer at UC Davis, where responsibilities included organizing camps for youth players. Lisa holds a Bachelor's degree in Sociology from the University of California, Davis.