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Bryce Porter is a seasoned customer service professional with extensive experience in the hospitality and retail sectors. Currently serving as a Reservations Specialist at Chateau Marmont since July 2023, Bryce previously held roles as a Member Care Specialist at Tradesy, where exceptional problem-solving skills were demonstrated while maintaining a customer satisfaction score of 4. At Hotel Nikko San Francisco, Bryce contributed as both a Reservations and Bookings Associate and a Service Now Guest Relations Specialist, showcasing expertise in property management systems and fostering strong relationships with VIP guests. Earlier experience includes roles at Starbucks and Forever 21. Bryce holds a Bachelor's degree in Fashion Marketing from the Academy of Art University, completed in December 2021.