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Nick Chappell has a strong background in quality assurance engineering. Nick began their career at Imagine Learning in 2014 as a Quality Assurance Engineer, where they created and executed test cases for new features. Nick also played a crucial role in creating a lab and deployment system for installing the company's app on various platforms and devices. Additionally, they worked with local schools to run a successful beta program for the software. In 2015, Chappell was promoted to Senior Quality Assurance Engineer at Imagine Learning. In this role, they were the lead tester on the CoreOS based Media Server, conducting feature testing and load testing using Jmeter. Nick also created Kibana dashboards used for local testing and support issues. In 2016, Chappell joined Chatbooks as a Senior Quality Assurance Engineer, where they are currently employed.

Nick Chappell holds a Bachelor of Science degree in Information Systems from Utah Valley University.