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Jacqui Brown has extensive work experience as a Project Manager in the telecommunications industry. Jacqui began their career at Universal Office Automation in 2000, where they managed phone system projects, specifically for Mitel and Avaya products. After the merger of Universal Office, Network Resource Group, and Actimax, Jacqui expanded their expertise to include data products, hosted solutions, and business continuity. Jacqui then joined Coms (Universal/CloudXL) in 2011, where they continued to serve as a Project Manager until May 2015. During their time at Coms, they acquired knowledge in various aspects of telecommunications. In 2015, Jacqui joined Charterhouse Voice & Data plc as a Project Manager, utilizing their skills and experience in Prince 2 methodologies.

Jacqui Brown attended Hundred of Hoo in Hoo, Rochester, Kent from 1982 to 1986. No specific degree or field of study was listed for this time period.