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Claire Ross, SHRM-CP, serves as a Senior Human Resources Business Partner at Charter Next Generation since February 2017, having progressively advanced through various HR roles within the organization. Responsibilities include leading employee engagement initiatives, managing change communication, and launching innovative programs such as a points-based rewards system and a digital signage program. Prior experience includes roles as Communications Coordinator and Administrative Assistant at Crossroads Community Church, where Claire managed internal communications and event planning. Additional experience encompasses positions in customer service and management across the food service industry and insurance. Claire holds educational credentials from Hondros College and The Ohio State University.