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Sing Yi Hii has extensive work experience in various roles within the marketing, customer relationship management, and hospitality industries. They most recently worked as a Marketing and Place Manager at Charter Hall starting in November 2021. Prior to that, they served as a Customer Relationship Manager at The GPT Group from August 2018 to November 2021. Sing Yi Hii also worked as a Community Manager at Equiem from May 2016 to August 2018. Earlier in their career, they held positions such as Interior Manager at Camper & Company LLC, Chief Stewardess at Wright Seafarer Management PCC Ltd., Interior Manager at Y.CO, and Chief Stewardess at Crew IC Limited. They also worked as a Second Stewardess at Motor Yacht TV 78.5m Lurssen, Senior Service Stewardess at Blue Ocean Yacht Management Limited, and Service Stewardess at Trick One Management Limited.

Sing Yi Hii attended RMIT University and obtained an Advanced Diploma in Business with a specialization in Public Relations.