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Jennifer Thornton has over 20 years of diverse experience in client services, communication, and team leadership. Currently serving as a Client Services Associate at ChartSwap since March 2015, Jennifer has previously worked as a Dispatcher at the Citronelle Police Department, where specialized skills in police and fire communications were developed. Prior roles also include Team Lead at Medical Research Consultants, where daily work direction was set for Specialists, and experience in customer service and medical records management at various organizations. Jennifer holds a degree from the University of Houston-Downtown.